• We understand and try our best to deliver all orders on time.
  Once the order is made on our store, a confirmation message is sent to
  the number mentioned on the order form. Prior to dispatching, a
  confirmation call is made to the customer. Moreover, a call is made by
  the logistics company to confirm the expected time and day of delivery.
  Customers are requested to stay on the lookout for calls to avoid a
  hassle free delivery.
• 
  The shipment is handled by our logistics partners
  and the riders are instructed not to hand over the package prior to
  payment. Please understand that in the event of any problem the rider
  cannot and would not return the parcel. However, you can always reach
  our customer care at +92 317 3991753. The problem will be dealt with care and measures taken appropriately.

FREE SHIPPING

• We offer complimentary shipping on all orders over Rs.3,499.
  For purchases below this threshold, a standard delivery charge of Rs.200
  will apply.

DELIVERY TIMEFRAMES

• Orders are typically delivered within 5 to 8 business days.
  While delivery times may vary based on your location, we make every
  effort to ensure your order arrives promptly.

ORDER TRACKING

• Once your order is dispatched, you’ll receive a tracking
  number via email or WhatsApp, allowing you to monitor the progress of
  your delivery.

LOST OR DAMAGED ITEMS

• In the rare event your package is lost or arrives damaged,
  please reach out to us immediately. We’ll coordinate with our courier
  partners to resolve the issue and ensure you receive your items as
  expected.